At JOHOVO, we value your trust and are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.
Information We Collect
We collect the following types of information
Personal Details : Name, email address, phone number, and shipping address.
Payment Information : Credit/debit card details, billing address, and payment method.
Browsing Data : IP address, browser type, operating system, and device information.
Order History : Details of products purchased, order dates, and order totals.
How We Use Your Information
We use your information to
Process Orders : Fulfill and ship your orders, and handle returns and refunds.
Improve Our Services: Analyze customer behavior, preferences, and feedback to enhance our products and services.
Communicate with You : Respond to your queries, provide order updates, and send promotional emails (if you’ve opted-in).
Ensure Security : Prevent fraud, detect security threats, and protect our website and customers.
Sharing Your Information
We share your information with
Third-Party Service Providers : Payment gateways, shipping providers, and analytics tools.
Partners : We may partner with other businesses to offer joint promotions or services.
Legal Requirements : We may disclose your information if required by law or to comply with a court order.
Security Measures
We take the following security measures to protect your information
Encryption : We use SSL/TLS encryption to secure data transmission.
Secure Servers : Our servers are hosted in secure data centers with strict access controls.
Access Controls : Only authorized personnel have access to your personal information.
Your Rights
You have the following rights
Access : Request access to your personal information.
Correction : Request corrections to your personal information.
Deletion : Request deletion of your personal information.
Opt-Out : Opt-out of promotional emails or marketing communications.
Cookies and Tracking
We use cookies and tracking technologies to
Improve User Experience : Enhance website functionality and personalize your experience.
Analyze Performance : Track website performance and analytics.
Updates to This Policy
We may update this policy to reflect changes in our business or regulatory requirements. We’ll notify you of any significant changes.
Contact Us
If you have any questions or concerns about our customer privacy policy, please contact us
Email : johovo33@gmail.com
Phone : +91-7845873369
We’re committed to protecting your privacy and ensuring that your personal information is handled with care.
