FAQ Accordion Section
1. What is Johovo? +

Johovo is a premium online store offering a wide range of cosmetic products including lip care, hair care, body care, and skincare items—delivered all over India

2. Do you offer delivery all over India? +

Yes, we provide delivery services to all locations across India

3. How long does delivery take? +

Delivery time depends on your location. It usually takes 2 to 3 days (minimum) and 2 to 5 days (maximum)

4. Is shipping free? +

No, within Tamil Nadu, a charge of Rs. 50 is charged and for other states, a charge of Rs. 80 is charged. If you purchase items above Rs. 999, you will get free shipping

5. Do you offer discounts or coupon codes? +

Yes, we occasionally run promotions and offer discount codes. Keep an eye on our website and social media for the latest deals

6. What payment methods are available? +

We accept UPI, bank transfer, debit card, credit card, and cash on delivery (COD)

7. How can I place an order? +

You can place your order by adding items to your cart, going to the checkout page, selecting a payment method, and completing the purchase

8. Where is my order? +

Your order will usually arrive within 2 to 4 days of ordering. If not, please wait another 3 days or contact us for assistance.

9. What is your return policy? +

To view our return policy, please visit the Return Policy Page. To view our Return Policy, click on the provided link.

10. What is your refund policy? +

You can find all refund-related information on the Refund Policy Page by clicking the link

11. Where can I find your delivery policy? +

For full delivery details, please visit the Delivery Policy Page and follow the link

12. How do I contact Johovo? +

You can contact us through

Email : support@johovo.in

Phone : +91 784573369

WhatsApp : +91 91765 13323

13. What are your support hours? +

Our customer support is available 12 hours a day, 7 days a week (12/7)

14. How do I join the affiliate program? +

To join our affiliate program, please read the instructions on the Affiliate Program Page and sign up from there.

15. What should I do if I receive a damaged or incorrect item? +

If you receive a damaged or incorrect item, contact us immediately. We'll assist you with a return, replacement, or refund as per our policy